Every other web scheduler makes the customer earn the right to become a lead by finishing a form wizard. LeadCapture ST flips the order: the lead lands in your ServiceTitan Bookings tab on the very first click, and everything after that is optional.
A customer submits the form, the lead lands in the ServiceTitan Bookings tab, and they self-schedule an arrival window.
Visitor enters name, phone, email, ZIP, and picks a service from the job types you mapped from ServiceTitan.
One click — a real booking is created in your ServiceTitan Bookings tab via the API, tagged to your marketing campaign.
The lead is also saved on your own site first. If ServiceTitan is unreachable, you're emailed the customer's details immediately and syncing retries hourly.
A calendar expands showing arrival windows — with live availability from your actual ServiceTitan capacity on Pro plans.
Picking a time updates the original booking record. Skipping goes to your thank-you page and your CSR calls. Either way, you won.
Before anything leaves your server, the submission is stored in your own WordPress database. No API hiccup, host outage, or expired credential can lose a lead.
The plugin authenticates with your own ServiceTitan API application and creates the booking through the official Bookings endpoint — the same pipeline your other integrations use.
Your API credentials are encrypted at rest. Booking updates are cryptographically signed, so a visitor can only ever modify the booking they themselves created.
A honeypot, a time-trap, and per-visitor rate limiting filter bots before a booking is ever created — no CAPTCHA hoops for real customers.
On Pro plans, the calendar queries the ServiceTitan Capacity API when a customer picks a date and only offers windows with open capacity — cached and rate-friendly.
Google Tag Manager events fire for captured leads and self-scheduled appointments, so your Google Ads conversions reflect reality.
Five-minute setup with your own ServiceTitan account. If it doesn't put more leads in your Bookings tab, cancel in the trial window and pay nothing.
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