How It Works

Lead first. Everything else second.

Every other web scheduler makes the customer earn the right to become a lead by finishing a form wizard. LeadCapture ST flips the order: the lead lands in your ServiceTitan Bookings tab on the very first click, and everything after that is optional.

Watch it happen in two minutes.

A customer submits the form, the lead lands in the ServiceTitan Bookings tab, and they self-schedule an arrival window.

The five steps, in order.

1

30-second form

Visitor enters name, phone, email, ZIP, and picks a service from the job types you mapped from ServiceTitan.

2

Instant capture

One click — a real booking is created in your ServiceTitan Bookings tab via the API, tagged to your marketing campaign.

3

Backed up locally

The lead is also saved on your own site first. If ServiceTitan is unreachable, you're emailed the customer's details immediately and syncing retries hourly.

4

Optional self-scheduling

A calendar expands showing arrival windows — with live availability from your actual ServiceTitan capacity on Pro plans.

5

One booking, always

Picking a time updates the original booking record. Skipping goes to your thank-you page and your CSR calls. Either way, you won.

Under the Hood

What actually happens on that first click.

🗄️

Saved on your site first

Before anything leaves your server, the submission is stored in your own WordPress database. No API hiccup, host outage, or expired credential can lose a lead.

📡

Booking created via the ServiceTitan API

The plugin authenticates with your own ServiceTitan API application and creates the booking through the official Bookings endpoint — the same pipeline your other integrations use.

🔐

Secured end to end

Your API credentials are encrypted at rest. Booking updates are cryptographically signed, so a visitor can only ever modify the booking they themselves created.

🤖

Spam never reaches your CSRs

A honeypot, a time-trap, and per-visitor rate limiting filter bots before a booking is ever created — no CAPTCHA hoops for real customers.

📅

Real availability, not wishful thinking

On Pro plans, the calendar queries the ServiceTitan Capacity API when a customer picks a date and only offers windows with open capacity — cached and rate-friendly.

📈

Your ad platforms find out too

Google Tag Manager events fire for captured leads and self-scheduled appointments, so your Google Ads conversions reflect reality.

See it on your own site this week.

Five-minute setup with your own ServiceTitan account. If it doesn't put more leads in your Bookings tab, cancel in the trial window and pay nothing.

Start Your 7-Day Free Trial